Required skills

discourse management skills to

manage presence of more than two discourse participants and turntaking

apply and switch interpreting modes suitable to setting and discourse requirements

interpersonal skills to

ensure behaviour and presentation are appropriate to dialogue setting and cultural conventions

interact with people from a range of social cultural and ethnic backgrounds and with a range of communication needs

work with others who may not understand interpreting process

collaborate with professional teams and content and setting specialists

interpreting skills to achieve competent message transfer including to

conceptualise and express complex and specific information in target language maintaining impartiality

include nonverbal cues in message transfer

interpret implied information and settingspecific terminology

manage sociolinguistic issues

reflect voluntary and involuntary pragmatic and prosodic features of an utterance

reproduce factual and linguistic content with a high degree of accuracy

solve problems of equivalence

transfer cultural cues embedded in a message

use technical language and discourse management skills to ensure cohesive and faithful delivery of messages

language skills to achieve competent performance

broad range of specialised and contextspecific registers

complex implied meaning

colloquial language and regional differences

educated native speaker proficiency in first language

language structure dialects and idioms in source and target languages

near native speaker proficiency in second language

special and contextspecific terminology

literacy skills to

prepare required background material and resources on subject and context

produce records of key information for self and others when team or tandem interpreting

organisational skills to

arrange work environment suitably

prepare and administer resources and documentation relating to assignment

problemsolving skills to

address factors that may compromise effective performance

change conditions to enhance communication flow

research skills to source specialised information specific to assignment

selfmanagement skills to

apply code of practice and legislative requirements to work processes

mentally order information for message transfer

interpret in a professional and impartial manner

seek debriefing and support where required

technology skills to use office equipment and information and communications technology where necessary

Required knowledge

in depth knowledge of cultures and societies of both English and LOTE participant

specialised subject and context knowledge relevant to assignment

broad general subject and context knowledge including of

community business and diplomatic domains

systems and institutions in Australia different language communities countries and relevant terminology

relevant codes of ethics

concepts of form based and meaningbased message transfer

communication techniques that facilitate interpreting process

cultural knowledge including crosscultural perspective of communication and behaviour to

determine cultural concepts and cues embedded in language

transfer cultural concepts without compromising communicative intent of source utterances

use culturally appropriate message delivery

feedback and debriefing techniques

legal requirements professional procedures and guidelines ethical practices and business standards relating to interpreters including

confidentiality requirements

privacy legislation

requirements for evidence in justice system

limitations of work role responsibility and professional abilities

modes of interpreting and techniques for managing mode switches

OHS and risk management principles and practices to ensure own physical safety and comfort

research methods to undertake intense assignmentspecific preparation

near native or educated native fluency in source and target languages to achieve competent performance

advanced strategies to assist retention of information and recall of source messages

theories which have influenced current interpreting practice in particular

effort model

form based vs meaning based translation

principles of note taking

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms the ability to interpret from a source language to a target language in complex dialogue settings preserving the communicative intent of the source language including

applying interpreting and LOTE and English language skills required to achieve competent message transfer and performance

applying educated native speaker language proficiency in the first and near native speaker language proficiency in the second language

using a range of strategies and techniques to effectively deliver and preserve the communicative intent and maintain impartiality

using interpersonal and communication skills to interpret in a professional manner appropriate to participants and under challenging conditions

using advanced memory retention strategies

managing the discourse to identify and address complicated group dynamics and barriers to effective communication outcomes

applying knowledge of the language conventions culture and protocols of a range of specialised subjects and contexts

identifying circumstances requiring a switch in interpreting mode and managing mode switch

reflecting strategies to improve work practices

Context of and specific resources for assessment

Evidence for assessment of this unit of competency will make use of scenarios case studies experiences and where possible examples of interactions with colleagues and clients which illustrate a range of skills and strategies for interpreting in complex dialogue settings

Resources for assessment include

opportunities to observe and question candidates interpreting in meetings which require a range of communication and presentation techniques

formal structured meetings with high client accountability legal commercial diplomatic government professional services for outcomes

meetings which require specialised and technical terminology and complex conceptual matters including formal protocols and prescriptive procedures

settings which allow a range of capacity to influence meeting processes and communication flow

meetings which include parties with a range of experience with interpreting and its protocols and conventions

examples of professional development strategies to improve practice

The context for assessment might include simulations of general dialogue settings and ideally will include observations conducted in real interpreting settings Evidence for assessment should be gathered to demonstrate a range of experiences interpreting in complex dialogue settings in a range of sectors in the community business and diplomatic domains

Protocols may include:

Attend actively may include:

Factors affecting communication flow may include:

Linguistic and non-linguistic elements may include:

Structure and complexities of discourse may include:

Addressing issues of understanding or recall may include:

Effective delivery may include:

Communicative intent may include:

Techniques may include:

Issues in message transfer may include:

Managing discourse may include:

Issues may include:

Circumstances may include:

Managing mode switch may include:

Personal impact may include: